Retirement is changing for your clients. Clients in the last few decades of their lives may want something different than past generations. They may want to be addressed differently and live their lives differently. Don't assume you know what clients want only based on their age.
Members of an MDRT book club have an in-depth discussion with the authors of "What Retirees Want." Listen in and find out more about book clubs at http://www.mdrt.org/bookclub.