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Picking up the paper clips: It's the little things that count

Sarah Kaelberer and E. Dennis Zahrbock

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Kaelberer and Zahrbock walk you through their sales process, step by step, to share how by paying attention to the little things and knowing how it is all connected, you can build a sales and service process that leads to consistent referrals. Learn how to properly set the stage for increased sales, note small details that will wow the client and wrap it all up with an action-oriented checklist you can use in your business immediately.

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