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Better Appointments With Better Scripting

Gail B. Goodman

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It’s time to ditch that tired script you’ve relied on for years. Gail B. Goodman, a financial services telephone skills trainer, reveals her seven critical components of an appointment-setting script that allow you to insert your personality while maintaining structure. Recognize the importance behind your words before picking up the phone to increase the number of appointments. Learn how what you say is as significant as the time you spend saying it to ensure a lasting impression on a prospect.

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