Jane Blaufus believes the difficult work for advisors begins when they have to deliver on their promises, and it goes far beyond the products and services they sell. Sales training does not prepare advisors to deal with the recipients of their important work. An advisor herself, and suddenly widowed with a 12-year-old daughter, Blaufus has been on both sides of the table. Join her for an engaging presentation to equip you with tips, tools and strategies to navigate “courageous conversations” with both clients and grief stricken beneficiaries — to set you apart in the hearts and minds of the people you serve.