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Self-knowledge is a vital ingredient to authentic leadership. Would you like to start seeing yourself and others in a new light? The Enneagram is a map that describes nine personality types — nine different ways of facing reality. All of us have a preferred personality type with its own emotions and patterns. Knowing these patterns can help us in our daily interactions with people both in our personal lives and at work. Zanoni walks you through these types to help provide a bigger picture regarding what each of the nine types expect from a salesperson, what aspect of the deal you offer they are interested in and how to respond effectively to the behavior of others.