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How to adapt pre-pandemic approaches to show you care


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Maybe you were used to fostering connections entirely in-person with gifts or meals. In this episode recorded in November 2020, MDRT members explain how they were able to convert their previous ideas to work during difficult times.

You’ll hear from:
Lam Pui Ka
Brad J. Myers
Leena Parwani, MBA, Cert CII

Episode breakdown:
0:30 – Adjusting seasonal traditions to maintain connections
1:11 – Helping staff members with current needs
3:27 – Utilizing the engagement of Instagram stories
7:08 – Creating a conversation around pop culture

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