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The skills needed to be an effective leader are changing. Technology, global competition, customer expectations and five generations in the workforce all drive new requirements for leaders of the future. This interactive workshop will help you understand the key characteristics, skills and behaviors necessary to successfully lead your organization and how the best companies create competitive advantage by embracing and leading in times of change. Drawing from his work with companies around the world, Spence will teach you how to create your own personal leadership competency model and develop an overview of what a great leader in financial services must focus on to not only stay current, but excel in a dynamic environment.