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Los Cinco Pilares de las Experiencias de Primera para los Clientes

Kooi Fong (Christine) Wong

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Con frecuencia, escuchamos sobre el concepto de trabajar el negocio 80 por ciento del tiempo y trabajare en el negocio 20 por ciento del tiempo. ¿Cómo se debe invertir ese 20 por ciento del tiempo? Christine Wong comparte sus cinco pilares para una experiencia de primera clase para el cliente. Presentado en la Reunión Anual MDRT 2016.
 

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